Bigby's Tacloban

If you’re a foreigner and really want a good steak and some wedges, this is a great place to enjoy! We had a good time, delicious food and overall great experience.

Food, service and venue all outstanding.. ordered their BBQ pork back ribs (solo) with cheesy baked potato wedges and couldn't finish it all. Visited twice at table by managers asking if anything needed. Very short wait for order to serve. Very pleasantly surprised by the rare customer attention experienced in the Philippines.

The place is located at Robinsons Mall, so it can get crowded, making it a bit challenging to find a seat during lunch or dinner time. The food is good, and they offer generous portions. However, the staff mostly stay in their designated areas and don't always move around to accommodate customers, which can be a bit inconvenient, especially when you need something like a water refill. You may have to call out to get their attention, and if you're seated farther away, it can be hard for them to notice. Additionally, the serving time can be slow, particularly during peak hours, and they charge extra for take-out orders. Overall, the food is tasty, and the servings are satisfying, but some improvements in service, especially in terms of attentiveness, would make the experience even better.

A restaurant that deserves 5 stars but... When we were looking for a nice dinner Bigsby is the nearest to our hotel. That is the only reason why we went in. However, our first impression were tarnish by one of the waiter who are rude, unprofessional in dealings with customers and does seems to be happy with his work. I think his name is Aries, the waiter that does not smile. However, we chose to ignore him and sat down to order. We a greeted by waitress who changes our opinion of this place. She served us well and her smile makes my night. Then there was Kim, a beautiful young lady who puts in effort in her service. We chat a little and she is pleasant, friendly and respectful. I hope the management take note of her good work. It was rather crowded that night but we got our food within 15 minutes, the time they said it will arrive. All the food were great and I specifically loved the Kinilaw Nga Isda - CDO sinuglaw (Raw fish marinated in Vinegar and onion, cucumber and tomato) It is similar to Japanese Sashimi, and could be more flavouring. The fish was very fresh and even for my friend, it is his first time and devoured the fish. We ordered the seafood platter with garlic rice. But a little disappointed with the rice. The garlic rice was not fried well and it become sticky and lumpy. The garlic taste was not strong enough. That is the reason why they don't deserve a full 5 star rating on the food but the shrimp sauté with aligue sauce was splendid touch. Still garlic rice was disappointing, especially, it is a part of Philippines. We also order Mojo Chicken Q - grilled chicken with Cuban Rice and it was great. There was an interval performance by the staff. A little presentation where they said they were happy to serve us. That was a special touch. Sadly, I didn't caught much of it with my phone. It was too sudden and thankfully I don't have a heart attack. LOL. I certainly highly recommend this place and if I'm back to Tacloban, I'll be back.

THE BEST RESTAURANT TO DINE WITH YOUR FAMILY AND FRIENDS, FUN, CHIC, FOOD AND DRINKS IS A SOLID 10/10 PLUS! ALL FOOD ARE IN BIG SERVING They value full house and will cheer everyone for coming to their restaurant. Speaking of food and drinks. They are 10/10. This is the only time I reviewed and I remembered this picture and they deserve this review. Food presentation 10/10. Customer Service is also great which matters most to me. They are courteous and hospitable. Place is sleek and I liked it. So when food is being talked about. You'll definitely love it here. Give it a shot

Great service amazing staff excellent food. I enjoyed the beef burger and the carbonara pasta. We had soup as a starter it was amazing